What is your refund policy?
If you are not satisfied with the purchase of your Explorado Market or Fat Fit Go branded product purchase we offer a full refund (excluding shipping cost). Please reach out to us by completing the form located on the contact us page.
For all NON branded Explorado Market and Fat Fit Go products (all other grocery items) you may be entitled to a refund if the product is not as described, defective, or the best-by date has passed. You may be required to cover shipping costs. To request a refund, please visit our contact us page.
What is your return policy?
Products purchased from ExploradoMarket.com are eligible for return if the product is not as described, defective, or the best-by date has passed. To process a return we require authorization, please contact us with your order details.